Terms and conditions for courses at Ringsfield Hall

Terms and conditions for courses at Ringsfield Hall

COURSES

1. CANCELLATION BY THE DELEGATE

1.1  Course payments can be made by cheque or debit/credit card. Cheques must be received at least 14 days prior to the commencement of course, to allow for clearing. Debit/credit payments may be made online and must be received at least 14 days prior to the commencement of the course.

1.2  The Delegate may cancel the course booking at any time. All cancellations must be confirmed in writing including by email. The date on which written notification of the cancellation is received into the FLP office is the date on which the booking will be cancelled. The following cancellation charges apply:

For cancellation:                                                  Amount to pay:

30 days or more before the course                   0% (Full refund)

23-29 days before the course                            25% of the course fee

15-22 days before the course                            50% of course fee

14 days or less before the course                    100% (No refund)

1.3  Delegate substitutions can be made at any time, up to and including the date of the course.

1.4 If a delegate books on one course, and at a later date wishes to transfer to a different course, this will be catered for wherever possible, but within the terms of clause 1.2 above. An administration charge of £50 shall be charged for this service.

CANCELLATION BY FLP

FLP reserves the right to cancel any course or other event.  In this event the delegate will be offered a full refund or will be transferred to another equivalent FLP course of their choice.  Any refund is restricted to the course fee only and FLP cannot be held liable for any other charges including, but not limited to, travel costs, accommodation, subsistence etc.

HEALTH & SAFETY

All tutors carry Public Liability Insurance under the codes of practice applying to Small Businesses up to 6 million GBP.

All course participants and tutors are expected to take reasonable care for their own health and safety and that of others around them.

Please note:

The tutor must be told of any illnesses or conditions that might cause a threat to any participant’s health and safety during the course (for example severe allergies to certain substances). All attendees should make themselves aware of local health and safety arrangements and emergency procedures and refrain from damaging, misusing, or interfering with anything provided for health and safety reasons.

Please take reasonable care and precautions to avoid loss, damage, or theft of property supplied by the venue or FLP and report any such incident to the tutor as soon as possible so that we can replace items damaged in good time.

Fire precautions and procedures will be made known to all delegates by the centre tutors at the outset of the course on Friday night or Saturday morning depending on the start times.